Webinar - Constraint Management for Information Technology

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About the webinar

All organisations have come to depend on their IT performance to some extent and that dependency is increasing year by year. For a growing proportion of companies their "Information Technology" performance has become what determines their capacity to make more money in the future. So, what is the problem? What is the constraint?

A manager’s instinct is to strive to control everything. That is not just ineffective, it is a practical impossibility. So, where should managers commit finite resources to achieve their enterprise’s mission?

If you are looking for new ideas to define your technological strategies, or better manage your IT, then this webinar, "Constraint Management for Information Technology", could help you find answers. Dr. John Ricketts, distinguished engineer from IBM (Ret.) and author of the books "Reaching the Goal" [2009] and the recently published "Exceeding the Goal" [2020], will show you how the implementation of Constraint Management principles (a.k.a. the Theory Of Constraints / TOC) can bring tremendous results in IT environments.

Dates & Information

  • Thursday 14th of January 2021.

  • Webinar from 4:00 pm to 5:30 pm, Paris time (CET).

  • 60 minutes of webinar + 30 minutes of Q&A.

  • Webinar in English.

  • Free of charge.

Registration are no longer available for this event


Webinar replay


Constraint Management for IT

The speakers

John Ricketts

Dr. John Ricketts capped his career as a distinguished engineer, chief technology officer, and corporate strategist at IBM. John is the author of the bestseller Reaching the Goal: How Managers Improve a Service Business Using Goldratt’s Theory of Constraints [2009] and of a chapter in the prestigious TOC Handbook. His latest, recently published book is Exceeding the Goal: Adventures in Strategy, Information Technology, Computer Software, Technical Services, and Goldratt’s Theory of Constraints [2020].


Philip Marris

Philip Marris will be interviewing John Ricketts in this webinar. He started his Theory Of Constraints journey when he joined in 1986 Creative Output and worked with Eliyahu Goldratt the author of the bestseller The Goal. In 1994 he wrote a bestselling Theory Of Constraints textbook in French. He is a recognized Lean expert and usually combines Lean with TOC. He founded Marris Consulting based in Paris France in 2005, and has implemented TOC over 270 times in over 30 countries. 

Exceeding the goal

"The author uses his own experiences in manufacturing, research, consulting, software, and strategy as the basis for the book. The "adventures"that are chronicled are true stories about real-life situations-some successful, and others not. Valuable lessons can be learned from both, with the failures serving as invaluable cautionary tales"

IP Press

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*US and Canadian citizen only


Reaching the Goal

“There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what John is proposing. I will definitely quote this material frequently.”

Chad Smith, Managing Partner, Constraints Management Group


Previous Webinar by John Ricketts for TOCICO : Hitching IT to the TOC Wagon


watch the webinar hitching it to the toc wagon

About Marris Consulting

Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean, ToC & CCPM training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.

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