The Theory of Constraints journey of a plant director at Hager Group, Miłosz Garbarczuk

interview with our guest Miłosz Garbarczuk, a plant director at Hager Group.

 

He has been applying the Theory of Constraints (TOC) in his career for more than ten years now and Philip Marris, the CEO of Marris Consulting, managed meet him in person during one of his visits in France to ask him about his TOC journey.

 

Working in the steel industry, Miłosz discovered the TOC when he and his plant management team have been asked by their boss to read "The Goal" by Eliyahu Goldratt and to organise a workshop to implement it in their operations. Although it was first perceived as a "forced" assignment, he stated that Goldratt's book was one of the best gifts he has ever received.

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After the discovery, TOC had a great influence on the profitability of the company. They started to look at things more from a throughput accouting point of view, which is not very common in very large companies. The critical measure switched from "euro per tonne" to "euro per hour".

 

Then, TOC helped Miłosz and his sales team to create offers that customers couldn't refuse (TOC's Mafia Offers). Later on, he and his team managed to quickly identify the bottleneck in the factory - the paint shop - and rapidly increased its throughput with Gemba (on-field observations). This has been achieved without additional headcounts or additional investments. 

 

Finally, Miłosz shared his use of the TOC's Throughput Accounting to write contracts with customers which led again to great results in terms of profitability for the company. After an extensive use of the Theroy of Constraints in Production and Throughput Accounting, the next steps of Miłosz are to widely deploy the TOC way of managing projects - Critical Chain Project Management - at Hager Group across its whole portfolio.

Marris Consulting, expert in Theory of Constraints & Critical Chain Project Management

 

Marris Consulting is an expert in the Theory of Constraints (ToC) and Critical Chain Project Management (CCPM). As industry consultants, we are focused on helping process and manufacturing industries reach their highest levels of performance by using Constraints Management  combined with Lean and Six Sigma. We also use Critical Chain Project Management which we sometimes combine with Lean engineering to improve project performance. If you are unsure about the actions which need to be implemented to improve operational efficiency, our industrial management consultants can also conduct a performance audit. Furthermore, our experts host numerous Theory of Constraints (ToC), lean and project management training sessions throughout the year.

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About Marris Consulting

Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean, ToC & CCPM training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.

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