TOCICO conference, by Embraer & Marris Consulting, Berlin (Germany), July 16th  2017

Using Critical Chain to boost business jet Maintenance Repair & Overhaul (MRO)


  • 16th July 2017, Berlin, Germany

  • Conference by Fernando Bertrand (Embraer) & Philip Marris

  • During the TOC Annual Congress.

See the conference slides

The conference


The Embraer Executive Jets service center is the Maintenance Support for the Embraer Executive Jet fleet for the Europe Middle East Africa (EMEA) area. Located in Le Bourget, France, the center has implemented Critical Chain to reduce aircraft downtime. Starting from an average of 9 weeks for Check-C type operations, the team reduced the T.A.T (TurnAround Time) by 40% and by 50% the number of hours of labour per job without compromising the quality.

Dynamic scheduling that takes into account the variability, which is inevitable in this type of activity, allows them to fulfill the commitments promised to customers. With the implementation of the hangar portfolio Fever Chart, the Embarer team now has a clear visibility of the work progress and an easy process for managing the hour-by-hour and day-by-day activity.

The conference will present the successes, challenges and next steps of this transformation.



Fernando Bertrand

Fernado Bertrand is reponsible of the Technical and Planing Department.

Philip Marris

Philip Marris is CEO of Marris Consulting. He has designed, sold and executed over 150 ToC based transformation projects. 

Introduction de la Conférence par Fernando Bertrand - TOCICO 2017

Présentation du centre de maintenance Embraer - TOCICO 2017

Présentation de la mise en oeuvre Chaîne Critique - TOCICO 2017

Flyer de promotion de la conférence TOCICO à Berlin

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