Theory of Constraints, Critical Chain Project Management, Lean : industry consulting & training - Marris Consulting
After a 6-week diagnosis, the implementation at national level consists in 5 improvement projects:
Sales development (practices, tools and methods)
Tariff policy
Optimization of investments
Organization of the sales front
Service offering and customer loyalty
Establishement of professional telesales platforms in support of the sales force
Redesign of commercial portfolios regarding geographic zones and customer segmentation (adaptation of visits frequency)
Development of techniques (prospecting, saturation control, ...) and sales tools (implementation of a CRM, customer loyalty system, ...)
Re-organization, specialization of activities (man product, new customer acquisition manager, ...) and skills development
Creation of a national tariff system complying with the law, with discounts in order to increase the size of orders
Setting up a service offering tailored to each customer level
Creation of a monthly animation plan of sales forces
Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean, ToC & CCPM training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.