Philip Marris: in order to deliver extraordinary results, we...

Philip Marris, CEO of Marris Consulting explains how his company delivers extraordinary results to customers

 

It implies increasing the client's ambition by very quickly producing results that were considered impossible and then discussing with management what their goals could and should be.

The initial results are obtained by using the focusing and leverage of the Theory Of Constraints.

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Philip Marris' speech in this video

 

Marris Consulting has a reputation for producing extraordinary results, by the speed by which they occur, by their size, the step-change in results and by their durability. One of the ways we do this is to increase the ambition of our client's management: top management, middle management and shopfloor.

I think this is one of the keys to success because, as consultants, we don’t really do anything. We have to get the company to change. To change individual and collective behaviour the way it practices. And it also require them to become more ambitious. More ambitious for themselves and more ambitious for their company. We often find that the level of ambition is insufficient. So we try to increase that and we have a process to do so.

The first thing we do is “bad consulting”, that is to say we will be fairly active initially in actually identifying the key problem to be solved and solving it. We use Theory of Constraints and its laser sharp focus to identify the one or two subjects that need to be dealt with first: the constraints of the system. And we improve the performances of those constraints. When you do this, you can very very quickly get quite extraordinary results. And so the people throughout the company will see this and say to themselves: “how did that happen?”. How come in two weeks we are now doing twice as much as before? How come we are twice as fast we were one month ago?

Once they realize the potential they have for improvement in their organization, then we stop and at last start talking more explicitly about the ambition they could and should have for their company in all aspects of their performance: cost, quality, speed, due date performance and so forth.

When we do that properly, because they have just surprised themselves by improving through a very rapid step change, they become a lot more ambitious. I think this is very important and my clients joke about this because it is true I am systematically more ambitious for them than they are for themselves. That’s because I can see what they are capable of, and I can see by focusing exactly on the right subjects, one after the other, they can rapidly and dramatically improve their performance.

Marris Consulting, expert in Theory of Constraints & Critical Chain Project Management

 

Marris Consulting is an expert in the Theory of Constraints (ToC) and Critical Chain Project Management (CCPM). As industry consultants, we are focused on helping process and manufacturing industries reach their highest levels of performance by using Constraints Management  combined with Lean and Six Sigma. We also use Critical Chain Project Management which we sometimes combine with Lean engineering to improve project performance. If you are unsure about the actions which need to be implemented to improve operational efficiency, our industrial management consultants can also conduct a performance audit. Furthermore, our experts host numerous Theory of Constraints (ToC), lean and project management training sessions throughout the year.

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About Marris Consulting

Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean & ToC training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.

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