Quality at Toyota

Interview of Reynald Debaut-Henocque, ex Quality Director at Toyota Motor Manufacturing France


Toyota became famous because of the quality of their products. In this interview, Reynald Debaut-Henocque, former vice president of manufacturing at Toyota Motor Manufacturing France, recount his first experience at Toyota when he started as head of Quality.


When the factory opened in the late 90's, the goal was to be manufacture a Toyota Yaris with a quality level at least as good as the Yaris that was produced in Japan and that had just been awarded the title of "car of the year". This level of quality was reached a few years later and the French factory as maintained its quality level even though the vehicles version evolved.


In this video Reynal explains Toyota's way of keeping a very high level of quality. While some companies measure their percentage of defect, Toyota measures its defects per million.




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Marris Consulting, expert in Theory of Constraints & Critical Chain Project Management


Marris Consulting is an expert in the Theory of Constraints (ToC) and Critical Chain Project Management (CCPM). As industry consultants, we are focused on helping process and manufacturing industries reach their highest levels of performance by using Constraints Management  combined with Lean and Six Sigma. We also use Critical Chain Project Management which we sometimes combine with Lean engineering to improve project performance. If you are unsure about the actions which need to be implemented to improve operational efficiency, our industrial management consultants can also conduct a performance audit. Furthermore, our experts host numerous Theory of Constraints (ToC), lean and project management training sessions throughout the year.

About Marris Consulting

Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean, ToC & CCPM training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.

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