Justin Roff-Marsh and Sales role in an organisation

Justin Roff-Marsh and Sales

During the international TOCICO 2022 Conference hosted at Orlando, Philip Marris interviewed Justin Roff-Marsh, author of The Machine: A Radical Approach to the Design of the Sales Function. Justin Roff-Marsh has become famous for his point of view on the Sales department.

 

In this short interview he explains why, in his opinion, it is not Sales but Operations that are responsible for the turnover. From this observation, what are salesmen supposed to do? What is a great saleman?

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The Machine Justin Roff-Marsh

Marris Consulting, expert in Theory of Constraints & Critical Chain Project Management

 

Marris Consulting is an expert in the Theory of Constraints (ToC) and Critical Chain Project Management (CCPM). As industry consultants, we are focused on helping process and manufacturing industries reach their highest levels of performance by using Constraints Management  combined with Lean and Six Sigma. We also use Critical Chain Project Management which we sometimes combine with Lean engineering to improve project performance. If you are unsure about the actions which need to be implemented to improve operational efficiency, our industrial management consultants can also conduct a performance audit. Furthermore, our experts host numerous Theory of Constraints (ToC), lean and project management training sessions throughout the year.

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About Marris Consulting

Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean, ToC & CCPM training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.

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