An aerospace equipment manufacturer wants to improve his customer service levels and reduce his wip

Approach

  • A Training and Action program

  • In depth training about Constraints Management (Theory Of Constraints)

  • Bottleneck/Constraint identification

  • Production flow controlled by the Drum – Buffer – Rope mechanism

  • Marris Consulting's role was limited to the staff training and few days of coaching and expertise

 

Results

  • Improvement of the On Time In Full delivery performance from 70% to 99.8%

  • Reduced the level of Work In Progress by 30%

  • Significant improvement in working conditions (less stress, less fire-fighting, stable schedules)

  • Elimination of Premium Freight expenses (no late deliveries)

  • Rollout of the Lean + Contraints Management approach to the other factories in the division.

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About Marris Consulting

Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean & ToC training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.

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33, avenue du Maine - 75755 PARIS cedex 15

Tel. : +33 (0)1 71 19 90 40

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