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Theory of Constraints, Critical Chain Project Management, Lean : industry consulting & training - Marris Consulting
Forep Conference: How Toyota approaches quality from design to customer feedback
Forum Excellence & Performance - Conference by Reynald Debaut-Henocque and Marris Consulting
Marris Consulting and Reynald Debaut-Henocque present a conference at the Excellence and Performance Forum, the 2024 edition of which focuses on the theme of "Intelligent quality"
Dates & Information
Date : 7th of November 2024
Conference at the SwissTech Convention Center in Ecublens, Switzerland, in French
The Conference
Toyota is recognized worldwide for its performance levels, particularly for its quality and reliability. Toyota announces only 30 ppm, almost perfect quality, when most companies have high reject and rework rates.
This level of quality is obtained at all phases of a product's life: from design to customer return of use, including manufacturing, including with subcontractors and suppliers. T
The conference will briefly explain how quality is achieved at all levels and will focus on 3 aspects that greatly influence quality:
- Partnership with suppliers,
- The involvement of production from the design stage,
- Customer involvement: validation phase and analysis of customer feedback
Maintaining high standards at each stage of the process and involving each member are two key elements of Toyota’s success.
Speaker: Reynald Debaut-Henocque
From 1981 to 1999 he worked as a Quality Director with equipment manufacturers, supporting the revolution in quality procedures. Its experience has been built not only with European but also North American manufacturers. In 1993, he implemented the continuous improvement branch in Europe of the BTR group.
In 1999, he joined the Toyota group as Quality Director of TMMF (Toyota Motor Manufacturing France) and succeeded in obtaining the 1st Warranty Awards during the launch of the Yaris “made in France”. He then broadened his horizons by occupying the positions of Production Director then Supply Chain Director and participated in the success of an industrial site which took up the challenge of producing segment B vehicles in France, more than 3 million in 20 years.
As Vice President of Production, he then prepared the site to produce 3 million vehicles in 10 years. He was one of the key players in the success of Toyota Motor Manufacturing France.
About Marris Consulting
Marris Consulting is an industry consulting and training company specialized in the Theory of Constraints (ToC) and Critical Chain Project Management. We focus on improving the performance of manufacturing and process industries by using Constraints Management combined with Lean and Six Sigma. To boost project performance, we also use Critical Chain Project Management (CCPM), which we sometimes combine with Lean Engineering. Our 2-day performance audits, our performance consulting services and our project management, Lean, ToC & CCPM training by our industry consultants offer a wide range of solutions to help our clients around the world reach the highest possible levels of performance.